Privacy Notice

Effective Date: January 1, 2025
Last Updated: November 13, 2025

Your privacy is fundamental to everything we do at FindMee. This Privacy Policy details how Innovation Powerhouse Ltd ("FindMee", "we", "our", or "us") safeguard and manage your Personal Identifiable Information ("data"). Whether you're browsing our website, using our services as a registered user, or engaging with our premium features, this policy governs how we collect, process, and protect your data across all our platform, and related services (collectively, the "Services").

1. Who We Are

FindMee is the data controller for personal data you provide when using our platform, purchasing products, or interacting with our services. We process data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. What Data We Collect

We collect personal data directly from you, automatically through your device, and from third-party services when you interact with FindMee.

2.1. User information:

We collect data to provide you with our Services. We gather this information in three main ways: directly from you, through your use of our Services, and from third-party sources.

1. Information you provide us directly: When you interact with FindMee - whether registering for Services, subscribing to newsletters, or contacting our support team - you may provide personal details such as your name, email address, and phone number. This also includes payment information (for paid Services), your communications with us and other users, and identification documents (ID cards, driver's licenses, passports, or company registration documents).
2. Information from your use of Services: During your visits to our platform, we collect usage data that helps us improve your experience. This includes your browsing patterns, click-stream activity, and session information. We also gather non-identifying technical details such as your device type, operating system, browser settings, screen resolution, language preferences, and internet service provider information.
3. Information from third-party sources: We may receive additional information about you from: security and fraud prevention providers to protect our platform; social media services when you use them to log in (such as your username and basic profile details); lead enhancement services to improve our offerings; and advertising partners to measure and optimize our marketing campaigns.

2.2. Users of users 'Personal Information'

For our Users who operate their own websites or services, we may collect Personal Information about their visitors and users ("Users-of-Users"). We only process this information on behalf of our Users, as detailed in Section 7.

3. How We Use Your Data

We process your personal data for the following purposes:

Core Service Operations

1. To provide and operate our Services effectively;
2. To fulfil orders of our physical goods;
3. To develop and enhance our Services based on user preferences and experiences;
4. To deliver responsive customer assistance and technical support;
5. To communicate important service updates and promotional content (as detailed in Section 10);

Business Development and Marketing

1. To grow our user base by identifying potential customers;
2. To manage contests, events, and promotions, including participant eligibility and prize distribution;
3. To evaluate and improve our performance and marketing strategies;
4. To create useful statistical data that helps us enhance our services;
5. To provide targeted professional assistance;

Security and Compliance

1. To strengthen our security measures and fraud prevention capabilities;
2. To meet our legal and regulatory obligations;

Legal Basis for Using Your Information

We process your data under the following legal grounds:

1. Contract Fulfillment: When necessary to provide our services or enter into an agreement with you (such as website building, billing, and technical support);
2. Legal Compliance: When required to meet our regulatory and legal obligations;
3. Legitimate Interests: When needed to support our business operations and service improvements, always balanced with respect for your privacy rights.

4. Use of cookies and other third-party technologies

To provide you with the best possible experience, FindMee - FindMee and our trusted Third Party Service Providers use cookies and similar technologies (collectively "Cookies"). These help ensure our Service functions properly, allow us to analyze our performance and marketing activities, and enable us to personalize your experience on our platform.

For a detailed understanding of how we use cookies and similar technologies, and to learn how to control these settings, please review our Cookie Policy.

While most browsers allow you to manage cookies, including notifications when receiving them and the option to block them entirely, we want to be transparent that we do not modify our data collection practices when we detect a "Do Not Track" signal from your browser or mobile application.

5. Sharing Your Data

We may share your data with trusted third-party service providers who help us operate our platform and fulfil services, including:

• Stripe (payment processing): Stripe Privacy Policy
• Hosting, analytical and infrastructure providers
• Fulfilment partners for physical product delivery

5.1. Law Enforcement, Legal Requests and Duties:

We may need to disclose your data in response to valid legal requests, such as court orders, subpoenas, or when required by applicable laws. We'll only do this if we believe in good faith that we're legally required to share this information, whether or not we notify you.

5.2. Protecting Rights and Safety:

If we believe it's necessary to protect the rights, property, or safety of FindMee, our users, or the public, we may share your data. We'll make this decision in good faith, with or without notifying you.

5.3. In connection with a change in corporate control:

If FindMee undergoes a merger, acquisition, or sale of assets, your Personal Information may be transferred to the involved parties as part of that transaction.

5.4. Upon Your Further Direction:

Our platform allows you to integrate various third-party services into your websites. These services may include:

• Applications and widgets from our App Market
• Payment providers
• Third-party designers
• Other external tools and services

When you choose to use these third-party services, they may access and process your users' Personal Information in the following ways:

a) Framed Pages: When you embed third-party content using frames, these services may collect information from your users directly.

b) App Market Developers: Third-party developers who create apps for our App Market must follow our Partner Agreement, which restricts how they can access, store, and use Personal Information.

c) Social Media Features: If you add social media integrations (like "Facebook Connect" or "Google Sign-in"), these features may collect user information such as names, email addresses, and IP addresses.

Important: FindMee acts only as an intermediary platform for these third-party services. We share your users' information with them only when you choose to use their services. We're not responsible for how these third parties handle Personal Information once they receive it.

We strongly recommend reviewing each third-party service's privacy policy before installation. While we carefully select our partners, you should understand the privacy implications of using any third-party service.

6. Location Data

If you use Findmee’s location-sharing features, we may process your real-time or static location to help coordinate meetups or share emergency information. You control when and how location data is shared. We do not use location data for tracking or advertising.

7. Users-of-users' Personal Information

What We Process

FindMee collects, stores and processes certain data of Users-of-Users ("Users-of-Users Information"). We do this solely on behalf of our Users and at their direction. For example, Users can import email contacts from services like Gmail or manage contacts through their User Website. We store these contacts on the User's behalf.

Our Role as a Processor

Under UK GDPR, FindMee acts as a "Processor," not a "Controller" of Users-of-Users Information. The Users who control and operate their Websites are considered the "Controllers" of this information.

Data Processing Location and Protection

We process Users-of-Users' data within the United Kingdom, European Union, or other approved territories that ensure adequate data protection according to the European Commission. Any data processing outside these areas follows approved transfer mechanisms.

User Responsibilities

As a User, you are responsible for:

• Maintaining the security and integrity of Users-of-Users' Personal Information
• Obtaining necessary consents and permissions
• Providing required data subject rights and fair processing notices
• Publishing clear privacy policies on your User Websites

Information for End Users

If you are a visitor, user, or customer of any of our Users, please note that FindMee has no direct relationship with you regarding your Personal Information. For any requests about your data:

• Contact the relevant User (Website owner) directly
• Direct any requests to access, correct, amend, or delete your information to them
• We will respond to removal requests from our Users within the legally required timeframe (30 days under GDPR)

8. Physical Product Fulfilment

When you order a FindMee product or accessories, we collect shipping and customisation data to fulfil your order. This data is retained only as long as necessary for fulfilment, returns, and legal compliance.

9. User Content and Visibility

Content you post on Findmee (e.g., profile data, location, photos) may be publicly visible depending on your privacy settings. Even after deletion, content may persist in cached versions, on other users’ devices, or third-party platforms where it was shared.

We advise against posting sensitive personal or proprietary information. You can adjust visibility settings, but no platform can guarantee absolute privacy.

10. Communications from FindMee

10.1. Promotional messages

To keep you informed about our services and special offers, we may send you promotional content through various channels including email, text messages, in-platform notifications, and marketing calls. These communications may come directly from FindMee or from our authorised partners acting on our behalf.

Your preferences matter to us. You can easily opt out of receiving these promotional communications at any time by either notifying FindMee directly or using the "unsubscribe" or STOP instructions included in every promotional message you receive.

10.2. Service and billing messages

To ensure you get the most out of our services, we need to send you essential communications about your account and service status. These may include maintenance notifications, responses to your support inquiries, payment reminders, subscription updates, or important changes to our Services.

Because these messages are crucial to providing you with reliable service, they are considered a fundamental part of our Services. As such, they cannot be opted out of while you maintain an active FindMee account. If you wish to stop receiving these essential communications, you would need to deactivate your account completely.

11. Your Rights

You have the following rights under UK GDPR:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Port your data to another provider
• Object to certain processing
• Restrict processing in specific circumstances

To exercise your rights, contact us at [email protected]. We may request identity verification before fulfilling your request.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Account Deletion

Important: Permanently deleting your FindMee account will: - Erase all your Personal Information from our databases - End your access to all FindMee Services - Make your account and data irretrievable - Prevent future account recovery or data retrieval - Make it impossible for support agents to locate your deleted account.

If you wish to delete your account, please contact [email protected] or use the account settings dashboard. Once deleted, your data cannot be recovered.

13. Data Retention

We retain your Personal Information and your Users-of-Users' data for as long as necessary to provide our Services and maintain your active User Account.

Even after you deactivate your User Account or stop using particular Services, we may need to retain your Personal Information to:

• Comply with our legal obligations
• Resolve disputes involving our Users or their Users-of-Users
• Prevent fraud and abuse
• Enforce our agreements
• Protect our legitimate interests

When determining appropriate retention periods, we carefully evaluate several factors, including: the nature and sensitivity of the data, potential risks of unauthorised access, our processing purposes, and relevant legal requirements.

14. International Transfers

If your data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to ensure they meet our strict data protection standards.

15. Security

We implement technical and organisational measures to protect your data, including:

• HTTPS secure access across most of our Services
• Industry-standard SSL/TLS encryption for payment information
• Our payment processor maintains regular PCI DSS certification
• Continuous system monitoring for vulnerabilities
• We work with trusted third-party providers to implement ongoing security updates and infrastructure improvements.

However, we must be transparent: no online platform can guarantee absolute security. To better protect your information, we strongly recommend that you:

• Create strong, unique passwords for your User Account
• Avoid sharing sensitive Personal Information that could cause substantial harm if disclosed
• Use secure communication methods when sharing sensitive information
• Exercise caution when posting in public areas of our Services

Please note that certain areas of our Services offer varying levels of security. For example, public Support forum tickets and non-SSL pages provide less protection than private areas. Additionally, email and instant messaging are not secure communication methods for sensitive information.

16. Third-party websites

Our Services may contain links to other websites or services. While we carefully select our partners, we are not responsible for such websites' or services' privacy practices. Before providing any Personal Information, please review the privacy statements of each website and service you visit after leaving our Services, as this Privacy Policy does not apply to those third-party websites and services.

17. Changes to This Notice

We may update this Privacy Notice to reflect changes in law, services, or data practices. Substantial changes will be communicated via email or platform notifications. The effective date will be updated at the top of this document.

We encourage you to regularly review this Privacy Policy to stay informed about how we protect your privacy. The current version of our Privacy Policy applies to all information we hold about you and your Users-of-Users across our Website, Mobile Apps, and other Services.

18. Contact Us

For questions or concerns about this Privacy Notice or your data, contact:

Innovation Powerhouse Ltd
Email: [email protected]