Terms and Conditions

Effective Date: January 1, 2025
Last Updated: November 13, 2025

1. Introduction

Innovation Powerhouse Ltd Trading as FindMee ("FindMee," "we," "our," "us") is a content-sharing platform that enables users to connect their audiences with their most relevant content. Our goal is to provide a seamless, efficient platform for digital presence management. These Terms & Conditions (“Terms”) govern your use of our service, including our website, subscription-based services, and physical products. By accessing or purchasing from Findmee, you agree to be bound by these Terms.

We've created this document to clearly communicate your rights and responsibilities as a FindMee user, fostering a transparent, secure, and positive experience for our entire community.

2. Eligibility

You must be at least 13 years old or have parental consent to use Findmee. You represent that you have the authority to enter into this agreement and that all information provided is accurate.

3. Services Provided

Findmee offers a freemium and subscription-based access to digital profile tools, including location-sharing services that enable users to share their real-time or static locations with others. Features may consist of creating meetup points, sharing location data, and facilitating connections between users who wish to coordinate their physical locations. Service availability may vary and is subject to change.

4. Physical Products

We sell a range of physical products and accessories designed to link to your Findmee profile.

  • Delivery: Products are dispatched within 2 business days once all custom information or design files are provided.
  • Returns: You may return unused products within 14 days of receipt. Customised products are exempt from the statutory 14-day cancellation period under UK consumer law.
  • Defects: If your product is faulty, contact us within 30 days for a replacement or refund.
  • Ownership: Title passes upon delivery; risk passes upon receipt.
5. Account Registration

You agree to provide accurate, current, and complete information during registration and to maintain the security of your account. You are responsible for all activity under your account.

6. Subscription Terms

FindMee provides both free and premium subscription options to accommodate various user needs. Our subscription structure is designed to be flexible and transparent, giving you control over your experience.

  • Billing: Subscriptions auto-renew unless cancelled.
  • Cancellation: Upon cancellation, your account will seamlessly transition to the free plan at the conclusion of your current billing period, ensuring uninterrupted access to basic features. No further charges will be applied to your payment method..
  • Refunds: Payments are non-refundable except for technical failures or duplicate charges.
  • Third-party processors: We use Stripe to securely process payments. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your full payment card details on our servers. Stripe may collect and process your payment information in accordance with their own legal obligations.
7. Acceptable Use

You agree not to:

  • Misrepresent your identity or affiliations
  • Upload unlawful, defamatory, misleading, or infringing content
  • Harass, threaten, or abuse other users
  • Interfere with platform functionality, security, or access controls
  • Use automated tools to scrape, spam, or manipulate the platform
  • Upload malware or harmful code
  • Use Findmee for any illegal or unauthorised purpose
8. User Content

Users are solely responsible for all content they post on FindMee, including but not limited to photos, videos, text, comments, messages, and location data. By uploading content, users confirm they either own the material or possess the necessary rights to share it legally. This means you should only post content you've created yourself or have explicit permission to use.

Users also guarantee their content:

  • Does not violate any intellectual property rights (copyright, trademark, etc.), privacy rights, or other legal rights of any person or entity
  • Complies with FindMee's Community Standards and all applicable local, state, national, and international laws and regulations
  • Contains no viruses, malware, spyware, adware, Trojan horses, worms, or other harmful or disruptive code
  • Does not impersonate others or misrepresent your identity or affiliations
  • Does not contain unauthorized commercial communications or spam

FindMee maintains the right to remove or restrict access to content that violates these Terms or is deemed inappropriate, without prior notice. We may also temporarily or permanently suspend accounts that repeatedly post violating content. These measures are in place to ensure a safe and respectful environment for our entire community. We encourage users to report content they believe violates our policies through our reporting tools.

9. Use of Your Content

When you post content on FindMee, you grant the platform a worldwide, royalty-free, non-exclusive license to use, display, distribute, modify, and reproduce your content as necessary for platform functionality and promotional purposes. This license remains in effect until you remove your content from the platform, except in cases where your content has been shared with others who have not deleted it.

While you retain full ownership rights to your original content, please be aware that material shared on FindMee may become publicly accessible and could be redistributed by other users. Even after deleting content from your profile, copies may exist in cached or archived versions of the site, on other users' devices, or on third-party platforms where it was shared.

To safeguard your privacy and security, we strongly advise against sharing sensitive personal information through your posts or profile. This includes financial data, identification numbers, precise location details, and private contact information. Additionally, consider the potential business implications before sharing proprietary information, trade secrets, or commercially valuable content, as the license you grant allows for broader usage than you might anticipate.

Users can modify their privacy settings to limit content visibility, but should understand that no online sharing platform can guarantee absolute privacy or protection against unauthorized redistribution.

10. Username Policy

Usernames on FindMee must be appropriate and not infringe upon any third-party intellectual property rights. All usernames must comply with our community guidelines, avoiding offensive language, hate speech, or content that promotes illegal activities. Impersonation of other individuals, celebrities, brands, or public figures is strictly prohibited unless officially authorised.

FindMee reserves the right to request modification or reassignment of usernames that violate these Terms or our community standards. Users who receive such notifications must comply within 14 days or risk account restrictions. To maintain platform integrity, usernames that remain inactive for an extended period (typically 12 consecutive months) may be subject to reclamation by FindMee to ensure fair allocation of unique identifiers and maintain relevance across our community.

11. Data Protection

Findmee is the data controller for the personal data you provide. We process data under the lawful bases of contract and legitimate interests, in accordance with UK GDPR.

  • See our Privacy Notice for full details
  • You have rights to access, correct, delete, and port your data
12. Intellectual Property

All content, branding, and software are owned by Findmee or its licensors. You may not copy, modify, or distribute without permission.

13. Limitation of Liability

he FindMee platform is provided "AS IS" and "AS AVAILABLE" without any warranties, either expressed or implied. FindMee assumes no responsibility for user-generated content, accuracy of information, or functionality of third-party services integrated within our platform. We are not liable for any indirect, consequential, incidental, or special damages that may arise from your use of our services.

In the event of a valid liability claim, FindMee's maximum financial responsibility is limited to either the total amount paid by the user during the 12 months immediately preceding the claim, or £100, whichever sum is greater. These liability limitations and disclaimers are designed to clearly define the boundaries of FindMee's legal obligations while ensuring fair protection for both our platform and our users.

Users acknowledge that they utilize FindMee at their own risk. We make no guarantees regarding the continuous availability of the platform or that it will be error-free, secure, or compatible with all devices and operating systems. FindMee specifically disclaims liability for any data loss, device damage, or personal injury that may occur in connection with the use of our services.

Additionally, FindMee is not responsible for any disputes, disagreements, or legal issues that may arise between users who connect through our platform. Any agreements made between users are solely their responsibility. We reserve the right to modify these disclaimers at any time, with continued use of FindMee constituting acceptance of such modifications.

Nothing in these terms shall limit or exclude our liability for matters which cannot be excluded or limited under applicable law, including fraud or death or personal injury caused by negligence.

14. Termination

FindMee reserves the right to suspend or terminate user accounts without prior notice if these Terms are violated. Account termination will result in forfeiture of any prepaid fees, with no refunds issued. We may suspend or terminate accounts for various reasons, including but not limited to: sharing prohibited content, engaging in fraudulent activities, harassing other users, attempting to manipulate platform metrics, or consistently violating our community guidelines.

During a suspension period, your profile will be temporarily hidden from public view, though you may still access your dashboard with limited functionality. Permanent termination means complete removal of your profile and associated content from our platform.

Users who believe their account was suspended in error may appeal the decision by contacting our support team at [email protected]. Appeals should include your account details and a clear explanation of why you believe the suspension was unwarranted. Our team typically reviews appeals within 5-7 business days. We strive to enforce our platform policies consistently and fairly to maintain a secure environment for all users.

15. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales.

16. Changes to Terms

Findmee reserves the right to modify these Terms and Conditions periodically to accommodate service enhancements, evolving business needs, or new legal requirements. While we endeavour to provide notifications regarding substantial changes through email or platform announcements, users bear the responsibility of reviewing these Terms regularly. We will indicate the effective date of revisions at the top of the document for transparency.

Your continued access to or use of the Findmee platform following any modifications constitutes your acknowledgment and acceptance of the revised Terms. If you disagree with the updated Terms, you should discontinue using our services. In certain cases involving material changes that significantly impact user rights or obligations, we may require explicit consent before continued platform access.

Changes to these Terms will not apply retroactively and will become effective no sooner than fourteen (14) days after posting, except for changes addressing new functions or made for legal reasons. For questions regarding updates to our Terms, please contact our support team at [email protected].